CARE AND CONSERVE
PLUMBING REPAIR PROGRAM

SF-CCPRP-logotype

Southface Care and Conserve Plumbing Repair Program (CCPRP) provides plumbing and sewer repair to residents living in the City of Atlanta Department of Watershed Management service area.  This program has been established to assist low to moderate income family homeowners, with plumbing and sewer repairs.

The program will provide up to $1,500.00 for households with non-sewer line repair/replacement work and up to $2,500.00 for households with sewer line repair/replacement.

Eligibility Guidelines

  • Homeowner must reside within one of the following City of Atlanta Council Districts:

    1 ,2, 4, 5, 6, 7 or 12

  • Meet the Income Requirements:

Family SizeAnnual IncomeMonthy Income
1$38,200$3,184
2$43,650$3,638
3$49,100$4,092
4$54,550$4,546
5$58,950$4,913
6$63,300$5,275
7$67,650$5,638
8$72,050$5,638
  • Be 18 or older

  • Own the home

  • Currently live on the property for which they are requesting assistance and the water service must legally be on

  • Make consistent Payments on the DWM Account during the application process

  • Have lived in the property for at least 6 months

  • Have a single residential family water account with the City of Atlanta that has completed 6 billing cycles.

    • Water/Sewer accounts cannot be more than 5 months past due;
    • Must have made 3 recent monthly consecutive payments from the date of the application as required by DWM Care and Conserve office.
  • Sign a "Release of Customer Information Authorization Form"

*All applications will be reviewed by the Program Coordinator and prioritized by Senior households aged 55+ and Disabled Heads of Households.

 

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Apply for CCPRP

The following documents are needed to apply for CCPRP: 

SECTION 1: APPLICATION FORMS

CCPRP Application
Affidavit Certifying Household Income
Plumbing Assistance Declaration of Zero Income
Release of Customer Information Authorization Form
Audio/Photo/Video/Media Release Form

SECTION 2: APPLICANTS DOCUMENTATION

Labor Wage Verification Forms

Available only from the Georgia Department of Labor. This form will list your employers and wages for the last 3-5 years.

Georgia Department of Labor Locations:

Atlanta Career Center
223 Courtland St. NE
Suite 200
Atlanta, GA 30303
OFF: (404) 232-4700
TTY: (404) 656-3101

Phoenix Boulevard Career Center
1630 Phoenix Boulevard
Suite 200
College Park, GA 30349
OFF: (678) 284-0200
TTY: (678) 284-5727

Current Disability Income Statement
Completed Declaration of Zero Income Form

Every person including children must be listed on this document. 

Current Social Security Award Letter

If you don't have a copy of your award letter you can get a copy at the Social Security Office nearest you.

Social Security Administration
401 W Peachtree ST NW
Suite 2860 FLR 28
Atlanta, GA 30308
Phone: 1-800-772-1213

Social Security Administration
1415 Franklin Gateway SE
Marietta, GA 30067
Phone: 1-800-772-1213

Current Supplemental Secuity Income Award Letter

Available at the nearest Social Security Office:

Social Security Administration
401 W Peachtree ST NW
Suite 2860 FLR 28
Atlanta, GA 30308
Phone: 1-800-772-1213

Social Security Administration
1415 Franklin Gateway SE
Marietta, GA 30067
Phone: 1-800-772-1213

VA Benefits Statement

Contact the VA to obtain a copy.

VA Atlanta Regional Benefit Office
1700 Clairmont Rd.
Decatur, GA 30033
Phone: (800) 827-1000

TANF or Public Assistance Statement
Pension Statement
Paycheck Stubs

Please provide your three (3) most recent pay stubs.

Unemployment Insurance Statement

You can get a copy of your unemployment from the Georgia Department of Labor.

Atlanta Career Center
223 Courtland St. NE
Suite 200
Atlanta, GA 30303
OFF: (404) 232-4700
TTY: (404) 656-3101

Phoenix Boulevard Career Center
1630 Phoenix Boulevard
Suite 200
College Park, GA 30349
OFF: (678) 284-0200
TTY: (678) 284-5727

School Census Verification Report

Required for each school age child 18 and younger. 

Available from the elementary and high schools. 

Copy of Water Bill

Available at:

City of Atlanta Department of Watershed Management
72 Marietta St. NE
Atlanta, GA 30303

Bill must be in applicant's name.

If the person named on the bill is the deceased spouse of the applicant, please provide death certificate and marriage certificate.

Proof of Ownership

Available on the Fulton County Board of Assessors website

*Property must be in the name of the applicant. 

3 different ways to apply

In Person at Southface

241 Pine Street NE Atlanta, GA 30308;

Monday
-
Tuesday
-
Wednesday - Friday

Download Documentation

Call the CCPRP Hotline

Call the CCPRP Hotline at
404-604-3614 and we will mail you the application

 

Frequently Asked Questions

Who is Southface?

Southface is a non-profit agency whose mission is to promote sustainable homes, workplaces and communities through education, research, advocacy and technical assistance. Southface was chosen by the City of Atlanta Department of Watershed Management to administer the Care and Conserve Plumbing Repair Program (CCPRP) for City of Atlanta Council Districts 1, 2, 4, 5, 6, 7, and 12.

Why are they offering plumbing repairs?

The goal of the Care and Conserve Plumbing Repair Program is to help low to moderate-income customers conserve water and reduce their water bills. This will be done by providing household plumbing repairs.

Which neighborhoods does this serve?

Southface will serve the City of Atlanta Department of Watershed Management low to moderate-income customers who live in the following City of Atlanta Council Member's Districts:

Council MemberCouncil District Number
Carla Smith1
Amir R. Farokhi2
Cleta Winslow4
Natalyn Mosby Archibong5
Jennifer N. Ide6
Howard Shook7
Joyce M. Shephard12
District Map
Who is given priority for the program?

Elderly and disabled headed households receive priority. 

How much money will the program provide for my home repairs?

The program will provide up to $1,500 for households which do not require sewer line repair or replacement and up to $2,500 for households which do require sewer line repair or replacement.

Are there any out-of-pocket costs for me to participate in the program?

No.

Is this a loan and will I have to pay any money back?

No.

How do I apply?

Applicants can get an application:

  1. In person at Southface, 241 Pine St. NE Atlanta, GA 30308
  2. Download and application online
  3. By calling the CCPRP Hotline at 404-604-3614 or email ccprp@southface.org and we will mail you the application.

Our Partner

This program is funded in part by a grant from the City of Atlanta Watershed Department.

Your support enables Southface to launch and lead important initiatives in several areas;
bold programs that are made possible through the generosity of our donors.

ABOUT US:

Southface promotes sustainable homes, workplaces and communities through education, research, advocacy and technical assistance.

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