People educated
These metrics were gathered from the past two years.

CCPRP’s workforce development programming has sourced and trained hundreds of plumbing contractors to provide service work in the communities in which they live.

Homes impacted
These metrics were gathered from the past two years.

CCPRP helps fund plumbing and sewer repairs for seniors, low- and middle-income residents, the disabled and veterans across Atlanta.

Gallons of water conserved
These metrics were gathered from the past two years.

Unrepaired leaks drain our natural resources, and they can also cause asthma-triggering mold and mildew.

Southface's Care and Conserve Plumbing Repair Program is preparing for launch.

In the meantime, download and complete all documents. Fax the CCPRP Application and keep the rest of the application documents for an intake phone interview once we begin provide plumbing services.

Veterans, seniors and individuals with disabilities (or homes with individuals with disabilities reside) will be given priority.

The Care and Conserve Plumbing Repair Program (CCPRP) provides plumbing and sewer repair to residents living in the City of Atlanta Department of Watershed Management service area. This program has been established to assist low- to moderate-income family homeowners, with water, sewer or drain repairs.

Return to the site to find out when the CCPRP program will kick-off!

CCPRP can repair or replace:

  • Leaky faucets
  • Toilets
  • Replacing or repairing main water lines
  • Installing water conservation devices
  • Installing low-flow toilets
  • Traps
  • Drains
  • Drain lines and connections
  • Hot water heaters
  • Soil stacks and vents
  • Sewer lines/laterals and connections
  • Sinks
  • Tubs
  • Showers
  • Other drain/sewer system components

*Homeowners with no plumbing problems are eligible for plumbing upgrades and conservation information that will help reduce their water consumption and this may reduce their water bill.

Eligibility Guidelines

  • Homeowner must reside within one of the following City of Atlanta council districts: 1 ,2, 4, 5, 6, 7 or 12
  • Meet the income requirements:

    Family Size Annual Income
    1 $41,900
    2 $47,900
    3 $53,900
    4 $59,850
    5 $64,650
    6 $69,450
    7 $74,250
    8 $79,050
  • Be 18 or older
  • Property must be single-family
  • Own the home
    • The name on the water bill must match the name on proof of ownership
    • Name changes on the bill require a six month waiting period
    • Water bill must be in the owner’s name for six months
  • Must permanently live on the property for which they are requesting assistance and the water service must legally be on
  • Make consistent payments on the DWM Account during the application process
  • Have lived in the property for at least 6 months
  • Home must be: Structurally sound, not in FORECLOSURE and not in BANKRUPTCY
  • Have a single residential family water account with the City of Atlanta that has completed 6 billing cycles.
    • Water/sewer accounts cannot be more than 5 months past due;
    • Must have made 3 recent monthly consecutive payments from the date of the application as required by DWM Care and Conserve office.
  • Sign a “Release of Customer Information Authorization Form”

*Veterans, seniors and individuals with disabilities (or homes with individuals with disabilities reside) will be given priority.

 

Apply for CCPRP

Southface’s Care and Conserve Plumbing Repair program is preparing for launch.

In the meantime, download and complete all documents. Fax the CCPRP Application and keep the rest of the application documents for an intake phone interview once we begin provide plumbing services.

Regardless of your age, applications MUST INCLUDE a Department of Labor “Wage Verification Form for each adult living in the home” to be processed for eligibility.

SECTION 1: APPLICATION FORMS

* CCPRP Application

Affidavit Certifying Household Income Form

* Plumbing Assistance Declaration of Zero Income Form

Download Form

Even if you have an income you are required to complete this form. Income earners please put your name at the top of the form and sign the bottom.

Release of Customer Information Authorization Form

Audio/Photo/Video/Media Release Form

SECTION 2: APPLICANTS DOCUMENTATION

* Labor Wage Verification Forms

Available only from the Georgia Department of Labor. This form will list your employers and wages for the last 3-5 years.

Georgia Department of Labor Locations:

Atlanta Career Center
223 Courtland St. NE
Suite 200
Atlanta, GA 30303
OFF: (404) 232-4700
TTY: (404) 656-3101

Phoenix Boulevard Career Center
1630 Phoenix Boulevard
Suite 200
College Park, GA 30349
OFF: (678) 284-0200
TTY: (678) 284-5727

Completed Declaration of Zero Income Form

Every person including children must be listed on this document.

Current Social Security Award Letter

If you don’t have a copy of your award letter you can get a copy at the Social Security Office nearest you.

Social Security Administration
401 W Peachtree ST NW
Suite 2860 FLR 28
Atlanta, GA 30308
Phone: 1-800-772-1213

Social Security Administration
1415 Franklin Gateway SE
Marietta, GA 30067
Phone: 1-800-772-1213

Current Supplemental Security Income Award Letter

Available at the nearest Social Security Office:

Social Security Administration
401 W Peachtree ST NW
Suite 2860 FLR 28
Atlanta, GA 30308
Phone: 1-800-772-1213

Social Security Administration
1415 Franklin Gateway SE
Marietta, GA 30067
Phone: 1-800-772-1213

VA Benefits Statement

Contact the VA to obtain a copy.

VA Atlanta Regional Benefit Office
1700 Clairmont Rd.
Decatur, GA 30033
Phone: (800) 827-1000

Pension Stubs

Please provide your three most recent pay stubs.

Paycheck Stubs

Please provide your three (3) most recent pay stubs.

Unemployment Insurance Statement

You can get a copy of your unemployment from the Georgia Department of Labor.

Atlanta Career Center
223 Courtland St. NE
Suite 200
Atlanta, GA 30303
OFF: (404) 232-4700
TTY: (404) 656-3101

Phoenix Boulevard Career Center
1630 Phoenix Boulevard
Suite 200
College Park, GA 30349
OFF: (678) 284-0200
TTY: (678) 284-5727

School Census Verification Report

Required for each school age child 18 and younger.

Available from the elementary and high schools.

Copy of Water Bill

Submit the three most recent bill cycle (cycles not months)payments in a row for eligibility.

Bill must be in the homeowner’s name.

If the person named on the bill is the deceased spouse of the applicant, please provide death certificate and marriage certificate.

A copy of the water bill is available at:

City of Atlanta Department of Watershed Management
72 Marietta St. NE
Atlanta, GA 30303

 

Proof of Ownership

Provide either the will or deed. Available on the Fulton County Board of Assessors website.

*Property must be in the name of the applicant.

Frequently Asked Questions

Who is Southface?

Southface is a non-profit agency whose mission is to promote sustainable homes, workplaces and communities through education, research, advocacy and technical assistance. Southface was chosen by the City of Atlanta Department of Watershed Management to administer the Care and Conserve Plumbing Repair Program (CCPRP) for City of Atlanta Council Districts 1, 2, 4, 5, 6, 7, and 12.

Why are they offering plumbing repairs?

The goal of the Care and Conserve Plumbing Repair Program is to help low to moderate-income customers conserve water and reduce their water bills. This will be done by providing household plumbing repairs.

Which neighborhoods does this serve?

Council Member Council District Number
Council Member Carla Smith Council District Number 1
Council Member Amir R. Farokhi Council District Number 2
Council Member Cleta Winslow Council District Number 4
Council Member Natalyn Mosby Archibong Council District Number 5
Council Member Jennifer N. Ide Council District Number 6
Council Member Howard Shook Council District Number 7
Council Member Joyce M. Shephard Council District Number 12

Find your district

Who is given priority for the program?

Emergencies, seniors, veterans and disabled headed households receive priority.

Are there any out-of-pocket costs for me to participate in the program?

No.

Is this a loan and will I have to pay any money back?

No.

How do I apply?

Southface’s Care and Conserve Plumbing Repair program is preparing for launch. In the meantime, please:

  1. Download and fax 404-872-5009 , mail, or drop-off  ONLY the Care and Conserve Plumbing Application.
  2. Complete all other application documents and keep them at your home.  Regardless of your age, applications MUST INCLUDE a Department of Labor “Wage Verification Form for each adult living in the home” to be processed for eligibility. You will be contacted to review your application packet once we begin to provide plumbing services. 

Applications are available:

  1. In-person at Southface, 241 Pine St. NE Atlanta, GA 30308
  2. Download the application online
  3. By calling the CCPRP Hotline at 404-604-3614 or email ccprp@southface.org and we will send you the application

Our Partner

This program is funded in part by a grant from the City of Atlanta Watershed Department.

DWM Care Conserve Brand