How Utility Companies Should Communicate With Anxious Consumers

https://www.southface.org/our-work/leed/

COVID-19 is changing the way energy is used at home. The significant increase in usage is causing higher bills and more anxious consumers. It is important now, more than ever, for utility companies to provide clear communication with their customers. The best practices in this article demonstrate how energy providers can create positive consumer engagement in these uncertain times.

Read More at Utility Dive

Related Content

Providing Community Access to Fresh Food

Backyard and community gardening have become popular again, especially as people try to ensure a...

How Some Local Businesses Face Operations Amid COVID-19

Innovation, creativity, connection and flexibility are part of a successful entrepreneur’s lifeblood at any time,...