Our Policies

Southface inspires market based solutions at the nexus of the social, natural and built environments. Drawing on decades of experience defining the cutting edge of sustainability in the region, Southface connects consumers and industry to a resilient, restorative economy.

Overview

Enrollment: Students interested in taking a training at Southface can sign up online or contact us directly. Enrollment closes at noon (12 pm) the business day before each training. Successfully enrolled students will receive a confirmation email that contains details about the training, date, location, time, and any prerequisite information (if applicable).

Prerequisites: Some trainings require online prerequisite modules to be completed before the first day of class. For more specific information, please refer to specific course descriptions.

Attendance: Students must attend all class sessions to receive a certificate of completion.

Cancellation and Refund Policy: Requests submitted at least 5 business days before the start of the course will receive an 80% refund. Any requests received less than 5 business days before the start of the course will receive a 50% refund. No refunds will be issued on or after the start of the course, with the exception of armed forces personnel who are called to duty.  Refund Policy.

Refund Policy for Veterans: The school will refund the unused portion of prepaid tuition and fees on a pro rata basis. Any amount in excess of $10.00 for an enrollment of registration fee will also be prorated.

Progress: Standards of progress are typically based upon attendance, with students receiving a certificate of completion upon completion of the course. Specific courses have additional requirements and may incorporate written and performance evaluations. See course descriptions for additional details.

Conduct: Students are expected to come prepared and participate in class. Students are expected to behave with dignity and treat others with respect. This includes appropriate language, actions and attire. Instructors reserve the right to expel students for inappropriate conduct.

Training Confidentiality

Southface employees have the responsibility to comply with confidentiality rights of all training applicants or students. This includes all information obtained over the course of a training, including but not limited to personal identifiable information and test scores, which shall remain within the organization. Southface reserves the right to use the personal information collected for organizational mailing lists. This mailing list may be used to inform applicants or students of upcoming events and/or special promotions. Applicants and students have the option of opting out of the mailing list at any time. Regardless of whether an individual has opted out of the mailing list, Southface may contact the individual regarding important information related to an already purchased event. This may include important information such as an event cancellation, postponement, or relocation. It may also include a question or problem related to an order or payment. Southface members may also be contacted regarding annual membership renewals regardless of whether or not they have chosen to be included on the mailing list.

Southface will not sell or rent personally identifiable information to anyone. Southface may need to send personally identifiable information outside of the organization for reporting purposes such as for certification (e.g., sending scores to the Building Performance Institute) or for continuing education (e.g., sending student information to American Institute of Architects for credentialing maintenance). Southface may also send personal information to others when required to do so by law. All other requests for student information from outside entities will only be honored if Southface receives consent from the individual.  Southface may change this policy from time to time.  Any changes will be posted on www.southface.org.

Schedule and Holidays

Southface Trainings are offered all year round, please check our calendar for specific dates and times, including our holidays/special event schedules.

Typical daily training schedules are 9:00 am—5:00 pm with breaks in the morning, lunch, and afternoon.

UPCOMING COURSES

Wed 28

Home Energy Rating System (HERS)

September 26 @ 8:00 am - October 1 @ 6:00 pm
Oct 04

Combustion Safety

October 4 @ 9:00 am - 5:00 pm
Oct 10

BPI HEP Retrofit Installer Technician

October 10 @ 9:00 am - October 14 @ 5:00 pm
Oct 18

LEED Green Associate Test Prep

October 18 @ 8:30 am - 5:00 pm
Oct 19

ENERGY STAR for Homes Version 3

October 19 @ 9:00 am - October 20 @ 5:00 pm
Oct 21

EarthCraft Celebration of Excellence

October 21 @ 5:00 pm - 7:30 pm
Oct 24

BPI Building Analyst

October 24 @ 9:00 am - October 27 @ 5:00 pm
Oct 31

EarthCraft House Builder

October 31 @ 9:00 am - 5:00 pm
Nov 01

OSHA 30 Hour

November 1 @ 9:00 am - November 4 @ 5:00 pm
Nov 07

ASHRAE 62.2 2013

November 7 @ 9:00 am - 5:00 pm

Your support enables Southface to launch and lead important initiatives in several areas; 
bold programs that are made possible through the generosity of our donors.